Overview

The Infosys High Tech practice helps semiconductor companies, integrated device manufacturers and Independent Software Vendors (ISVs) sustain the functionality of embedded software. We adopt Agile development tools and DevOps practices to align development with product requirements and accelerate the software lifecycle. Continuous feedback minimizes retesting for verification and validation. Significantly, our iterative approach and short sprints enable ISVs to launch rich gaming software platforms.

We combine design thinking with experience across embedded platforms, operating systems and simulators, including Wind River Simics, to maintain intelligent connected systems. We use knowledge-based engineering techniques for maintenance planning, technical support services, and testing of microprocessors, microcontrollers, Field Programmable Gate Array (FPGA), and Digital Signal Processing (DSP)-based control solutions. Our tools facilitate engineering application management, troubleshooting and decommissioning.

Our turnkey services include business-IT alignment, infrastructure transformation, package evaluation, license configuration, and cloud migration. We design, develop, validate, and maintain flashing, download and upgrade tools for firmware in embedded products. In addition, we liaison with hardware and software suppliers to address maintenance issues. Our services empower enterprises to reinvent core capabilities and capitalize on software-defined technology.

Our IT experts customize off-the-shelf configurators for specific business processes and engineering applications. We also develop user interfaces for embedded devices, and integrate heterogeneous system components based on standard protocols to enable interoperability. Our web-based dashboards for continuous monitoring and service failure analysis ensure high availability while reducing the volume of IT tickets.

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Challenges & Solutions

Automated platform for configuration, bulk uploads, update, password reset, and user unlock.

L1/L2/L3 IT support and managed services for cloud-hosted systems and applications.

Automation of IT utilities, including configuration, user provisioning, archival, and GUI scripting.